How can I check the status of my order?
If you created an account with us, you can log in at any time and see your order history and status. You can also contact us for an update.
Is my order tracked?
All standard orders are sent via standard priority post which is not tracked. However, orders of 3 or more products, wholesale or bulk orders over 2kg will include international tracking.
How can I be sure that my package will arrive safely?
We carefully pack every order to ensure that your signs arrive in pristine condition. We’re assured that the postal service take every precaution to handle your package with care.
Can you ship to a P.O. Box?
Yes we can ship to a P.O Box address.
Can you ship my order to a different address than my billing address?
Absolutely! When checking out online, just make sure to give us your shipping address so we can make sure to send your sign to the right place.
Is the mounting material included with your products?
Yes. All the materials required for assembly are included with our products.
How do i clean your products?
Our Aluminium products can be easily cleaned with a aluminium cleaner (e.g. from the drugstore) and a microfiber cloth.
We recommend cleaning agents that contain natural oils - this prevents fingerprints.
I need a very special sign, can you help me?
Naturally. Write to us and we will be happy to help you!